We respect your privacy
Ascend Business Technology respects your right to privacy and is committed to safeguarding the privacy of our clients and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This Policy sets out how we collect and treat your Personal Information.
The term “Personal Information” in this Policy means any information which is identifiable as being about you.
Collection of personal information
You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your business affairs, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
If you contact us via the contact form on our website we will collect the email address you nominate plus any other identifying information you provide, such as a name or phone number.
How we collect your personal information
Ascend Business Technology collects Personal Information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you.
Use of your personal information
Ascend Business Technology may use Personal Information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you.
Ascend Business Technology may contact you by a variety of measures including, but not limited to telephone, email, SMS, or mail. You may opt out of further contact from us at any time.
Disclosure of your personal information
We may disclose your Personal Information to any of our employees, professional advisers, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal Information is only supplied to a third party when it is required for the delivery of our services.
How we protect your personal information
Ascend Business Technology is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Policy.
What rights you have over your data
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. A small administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
When you visit our website
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in the details of your complaints to Unit 10, 487 William Street, Perth, Western Australia, 6000. We take complaints very seriously and will respond within 30 days after receiving written notice of your complaint.