Have peace of mind that you’re backed by solid IT support. Our dedicated team are on-hand to keep business running smoothly.
Responsive, reliable and efficient, our IT support services are available round-the-clock. Our experienced engineers are ready to resolve any technical issue through onsite and remote IT support to facilitate the smooth day-to-day operation of your business.
Monitoring & Maintenance
This valued-added cost effective service keeps technical issues at bay and your business running efficiently and securely. We employ proactive, round-the-clock monitoring to track and maintain the optimum health of your network and devices, resolving issues before they reach the end user.
We offer tailored support packages that cover a comprehensive range of fully managed services for a set monthly fee. Popular options include monitoring & maintenance, fixed or unlimited support, scheduled onsite visits, cloud services, reporting, and more.
Looking to boost your existing in-house IT or to complement a national or global IT division? Our Co-Managed Support services can integrate seamlessly with your IT resources, providing additional support, training or management, at whatever level you need.
Benefits you can expect
As a SME partner, we’re small enough to be responsive and flexible, but large enough to exceed your needs.
The human touch
Don’t be an automated number. Speak directly with a local team member for professional and personable service.
Our highly skilled technicians are proficient in a wide range of systems and hold up-to-date industry certifications.
For support, sales or general enquiries call 1300 731 297
Established in 2007, Ascend Business Technology has been built on referrals from happy clients. Many of our customers have been with us since we started, and our clientele has continued to grow as word about our services has spread. We always strive to “do the right thing” by our clients.